What Car Buyers Want: Trends and Insights for Dealerships

Published 8:29 am Thursday, August 15, 2024

Staying ahead of trends, dealerships must understand what today’s car buyers want to ensure maximum profitability and customer satisfaction in an evolving automotive market. Herein are key insights and advantages while https://epicar.ai/locations/az is an industry-leading platform in terms of inventory sourcing.

Довольные клиенты в автосалоне

Image source: freepik

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EpiCar Advantages for Dealerships:

  • Getting direct access to top-tier vehicles from private owners offered online for immediate bidding and acquisition.
  • Run Advanced Predictive Analytics: AI-valuation vehicle condition reports make it possible to pinpoint with great accuracy where a unit is predicting profitability, days to sale, and where inventory is off-balance—empowering highly confident decisions.
  • Have Transparent Transactions: Conduct transactions directly with private sellers at the best value and eliminate third-party markups.
  • Seamless, Secure Purchases through Bidding: From anywhere on any device, modern, efficient bidding delivers a low-friction alternative to traditional auction methods.

Key Insights for Dealerships in Summer 2024

High Demand for Quality and Transparency

Reliable and transparent services are increasingly valued by consumers. EpiCar will allow dealers to provide both by detailing the history of the vehicle and offering transparent transactions.

Online and Remote Buying Preference

Online and remote purchasing has gradually been infiltrating the automotive industry. EpiCar, through its platform, will foster this trend and allow smooth remote interactions and transactions.

Environmental Concern-Driven Preferences

With rising environmental concerns, eco-friendly vehicles are much in demand. Dealerships have to refresh their inventories of hybrid and electric vehicles to cater to them.

Improved Customer Service and After Sale Support

Impeccable customer service and after-sales support are critical for customer loyalty towards repeat purchases. Dealers need to be responsive and supportive at all stages of the buyer journey.

With these insights integrated and fully using the abilities that EpiCar has to offer, the sustainability and profitability of the sales can be ensured effectively.