When searching for a gambling club, you need to focus not only on the license and characteristics of the gaming showcase. Several secondary factors are taken into account.

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Support service and feedback features

Not every casino has a way to talk to the staff from the administration. This is a direct indication that the gambling club does not have a certificate. Regulators oblige operators to form a team of counsellors who must answer customers’ questions and provide them with timely answers.

At a licensed online casino, a player has three ways to contact the support team:

• Write to live chat. This is a special form that can be found on every page of the website. The player writes a message, receives a response from an automated bot, and in 5-10 minutes is transferred to the correspondence channel with a counsellor.
• Write to e-mail. You can send a message to the official email address. The address is usually written in the footer of the main page next to the contact phone number.
• Write in the community of the social network. Many online casinos have publishers on Twitter and Telegram. These platforms are used to promote the gambling club. The community is owned by a moderator who also acts as a counsellor.

Without feedback, you can not count on real payments. If a problem arises, the user will not be able to correctly make an application, win back bonuses, or pass verification.

Wagers on bonuses of the second level

Wagering on welcome gifts is usually minimal. Players are offered to wager a prize amount of x30. This parameter is considered to be loyal. Subsequently, when the client begins to use regular incentives, he faces difficulties.

In illegal virtual casinos that operate without a certificate, the administration does whatever it wants. In particular, the wager on standard deposit incentives is increased. Users have to wager bonuses in x60, but this is given a period of no more than two weeks.

This is not the only problem. The operator of the virtual casino can, at his discretion, change the terms of the promotion at any time. Therefore, the player will have to wager the bonus already under the new conditions when the wager increases three times more and makes the bonus options completely unprofitable.

Withdrawal of large jackpots

At a regulated online casino, a gambler will be able to withdraw both $10,000 and several million dollars. Scammers usually indicate that they are ready to transfer any amounts within 2-3 hours. It is clear that in a real casino, doing this is simply impossible. The operator would simply zero out the entire budget of the gambling club and go bankrupt.

According to the rules of the regulator, jackpots are transferred according to the following principle:

• To begin with, the limits that correspond to the status of the account are taken into account. Beginners can withdraw no more than $1000000 per month. Therefore, if a large kush is ripped off, it is distributed into several parts, which are paid out every 30 days.
• The casino administration needs to make sure that the player is real and has reached the age of majority. Therefore, before making an application, you need to undergo verification. The client sends scans with a passport photo to the security service of the project.
• If any bonuses were activated, they need to be wagered. Otherwise, not only the gift but also the entire jackpot can be cancelled.

The status of the transaction is displayed in the cashier. The fastest money comes to the requisites of electronic wallets. More often, payments are requested to bank cards. In order not to arouse the suspicion of the banking organisation, it is recommended to transfer the jackpot in small installments over a six-month period.